Help and contact

Get help planning your Mallorca experience.

Questions about boat trips, tickets, tours, availability, or working with Tourvela? Send us the details and we will get you pointed in the right direction.

On this page

Contact Tourvela support
Before you send a message
Partner and supplier enquiries
Response times

Contact Tourvela support

Use the form for trip guidance, booking questions, website feedback, or anything that needs a human look. If your booking was made directly with a tour provider, we can still help you find the best contact route.

hello@tourvela.com
Usually within 1 business day

Before you send a message

Trip planning help

Tell us your dates, group size, and must-haves. We will point you toward the right experiences.

Existing booking

If you booked through a partner, include the provider name and reference so we can guide you faster.

List an experience

Boat trips, private tours, ticketed events, and local operators can reach our partnerships team here.

Partner and supplier enquiries

We are interested in standout Mallorca experiences: coastal adventures, private charters, family activities, nightlife, cultural tours, food, wellness, and transport add-ons. Share what you offer and where guests can book.

Response times

Most messages are answered within one business day. Urgent same-day activity questions should also be sent to the operator named on the booking page or voucher.

Contact our team

No account needed. Just enough detail for a useful reply.

By submitting this form, you agree to our Terms and Conditions and Privacy Policy.

We will only use your details to respond to this message. Booking changes may still need to be handled by the provider you booked with.