Legal
Privacy Policy
This page explains how Tourvela handles website enquiries, personal information, and the data submitted when you use this website or request Mallorca experience discovery, comparison, and enquiry support.
Last updated: May 13, 2026
Privacy Policy
Who we are
Tourvela provides Mallorca experience discovery, comparison, and enquiry support. If you have questions about this policy or how we handle your information, contact us at hello@tourvela.com.
What information we collect
When you contact us through this website, request help choosing an experience, submit a supplier enquiry, or email us, we may collect details such as your name, email address, travel dates, group size, Mallorca location, booking references, and information about your enquiry.
How we use your information
We use your information to respond to enquiries, help route booking questions, provide traveller or partner support, improve our website, and keep basic records of communications.
When we share information
We do not sell your personal information. We may share limited information with trusted service providers where needed to operate the website, host the site, manage communications, process enquiries, or comply with legal obligations.
Cookies and analytics
This website may use strictly necessary cookies or similar technologies for core website functions, security, or form handling. If optional analytics, advertising, or marketing cookies are used, this policy should be updated and consent requested where required.
How long we keep information
We keep enquiry and contact information for as long as reasonably necessary to handle your request, maintain business records, and meet legal, accounting, or customer service needs.
Your rights
Subject to applicable law, you may have the right to ask for access to personal information we hold about you, request corrections, ask us to delete certain data, or object to certain processing. To make a request, please contact us using the details above.